Privacy Policy
Effective Date: April 14, 2026 | Last Updated: July 23, 2026
GabbyVox is an Appitome Inc. company. This website and the GabbyVox service are operated by Appitome Inc. ("GabbyVox," "Appitome," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
We may collect the following types of information:
- Personal Information you provide: Name, email address, company name, and any other information you submit via our contact forms or waitlist sign-ups.
- Usage Data: Information automatically collected when you visit our site, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve site functionality and understand how visitors use our site, including Google Analytics, which collects usage data (such as pages visited, approximate location, and device information) via cookies. You may disable cookies in your browser settings, and you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
- Voice and Call Data: When you interact with our AI-powered voice services, calls may be recorded for quality assurance where disclosed at the start of the call. Recordings and transcripts are used to provide and improve the service.
- Mobile Phone Numbers: If you provide your mobile number and consent to receive text messages from us, we collect your number and your consent record (see Section 4).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate with you about our products and services.
- Send you updates, product announcements, and marketing communications (you may opt out at any time).
- Improve and personalize our website and services.
- Analyze usage trends and monitor the performance of our site.
- Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business (e.g., email platforms, analytics providers), subject to confidentiality agreements.
- Legal Requirements: If required by law, court order, or governmental authority, we may disclose your information as permitted or required.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and aggregators that act solely on our behalf to deliver the messages you have requested.
4. Text Messaging (SMS) and Mobile Information
GabbyVox (Appitome Inc.) sends transactional and service-related text messages only — for example, a signup link you asked for during a call, options for choosing your service phone number, account confirmations, and go-live notifications. We do not send promotional or marketing text blasts. For full detail on our text messaging program, including sample messages, see our SMS Terms.
- Opt-in: You receive texts from us only after you consent — either verbally during a phone call (e.g., answering yes to "Can I text you the link?") or by providing your number through a form that discloses SMS use. Your consent is logged.
- Consent is not a condition of purchase of any goods or services.
- Message frequency varies based on your interactions with us. Message and data rates may apply, depending on your mobile carrier plan.
- Opt-out: Reply STOP to any message to cancel at any time. You will receive a single confirmation of your opt-out and no further messages.
- Help: Reply HELP to any message, or contact us at privacy@appitome.com.
- No third-party marketing use: Mobile opt-in data, phone numbers collected for SMS purposes, and consent records are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.
6. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email we send.
- Data Portability: Request a copy of your data in a structured, machine-readable format where applicable.
To exercise any of these rights, please contact us at privacy@appitome.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our site after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
This privacy policy is provided for informational purposes. For legal advice specific to your situation, please consult a qualified attorney.